This should make us all feel better about our "techie" skills. Take heart,
anyone among you who believes he or she is technologically challenged, you
"ain't seen nuthin" yet. This is an excerpt from a Wall Street Journal
article:

1. Compaq is considering changing the command "Press Any Key" to "Press
Return Key" because of the flood of calls asking where the "Any" key is.

2. AST technical support had a caller complaining that her mouse was hard
to control with the dust cover on.The cover turned out to be the plastic
bag the mouse was packaged in.

3. Another Dell customer called to say he couldn't get his computer to fax
anything. After 40 minutes of troubleshooting, the technician discovered
the man was trying to fax a piece of paper by holding it in front of the
monitor screen and hitting the "Send" key.

4. Yet another Dell customer called to complain that his keyboard no longer
worked. He had cleaned it by filling up his bathtub with soap and water and
soaking the keyboard for a day, then removing all the keys and washing them
individually.

5. A Dell technician received a call from a customer who was enraged
because his computer had told him he was "Bad and an invalid." The tech
explained that the computer's "bad command" and "invalid" responses
shouldn't be taken personally.

6. A confused caller to IBM was having trouble printing documents. He told
the technician that the computer had said it "couldn't find printer." The
user had also tried turning the computer screen to face the printer-but
that his computer still couldn't "see" the printer.

7. An exasperated caller to Dell Computer Tech Support couldn't get her new
Dell Computer to turn on. After ensuring the computer was plugged in, the
technician asked her what happened when she pushed the power button. Her
response, "I pushed and pushed on this foot pedal and nothing happened."
>The "foot pedal" turned out to be the computer's mouse...